top of page
  • Black Facebook Icon
  • Black Instagram Icon

Privacy Policy

Types of Information we collect

How we use your information

Sharing of information

Security Safeguards

Retention

Your choices

Children's Privacy

Other important information

Contacting us

Privacy Policy

TYPES OF INFORMATION WE COLLECT

The following provides examples of the type of information that we collect from you and how we use that information.

 

Cookies and first party tracking
We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. We use this information to make our website operate efficiently.


Feedback/Support
If you provide us feedback or contact us for support, we will collect your name and email address, as well as any other content that you send to us, in order to reply. We use this information to receive and act upon your feedback or issues.


Mailing List
When you sign up for one of our mailing lists, we collect your email address or postal address. We share information about our products and services with individuals that consent to receive such information.  


Mobile Devices
We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website. This information to identify whether website visitors are accessing our website from a desktop or mobile device for purposes of data analytics.


Surveys
When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. We use this information to understand your opinions, and to collect information relevant to our organization.


Sweepstakes or contests
When you participate in a sweepstakes or contest, we collect information about you which includes contact information to notify you if you are selected. We use this information to operate sweepstakes. In some contexts, we are also required by law to collect information about those that enter into our sweepstakes.


Website interactions
We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. We use this information to understand how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also use this information to assist in detecting and preventing fraud.


Web logs
We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. We use this information to monitor our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular.

 

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, franchisees, business partners, our affiliates, or publicly available sources.

HOW WE USE YOUR INFORMATION

In addition to the above uses, we may also use your information in the below circumstances:

 

To Provide and Maintain our Services. We use your personal information to provide you with information about our Services. If the Services are to be performed by a third party, then we will disclose the necessary personal information to the third party providing the Services on our behalf.
 

To Provide Customer Support or Respond to You. We may process any information that you provide to us when you contact us, such as with questions, concerns, feedback, disputes or issues. Without your personal information, we cannot respond to you.
 

To Send You Marketing and Promotional Emails. We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you based on the Services that you already purchased or enquired about unless you have opted not to receive such information. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
 

To Post Testimonials. We may use personal information to post testimonials on our Sites. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. You can request your testimonial be updated or deleted at any time by sending a request with your name, testimonial location and contact information.
 

To Enforce Compliance with Our Terms and Agreements or Policies. When you access or use our Site, you are bound to our Terms and this Notice. To ensure you comply with them, we process your personal information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We also may process your personal information to: investigate; enforce our agreements with third parties and business partners; and, as applicable, collect fees based on your use of our Services. We cannot perform our Services in accordance with our terms, agreements or policies without processing your personal information for such purposes.
 

Advise You of Other Services. From time to time, subject to the applicable law, we may share your personal information with third parties or partners, so that they can provide you with more information about their services and products.
 

For Research and Development. We may use your information to gather analysis or valuable information so that we can improve our Services and to detect, prevent and address technical issues. We may also use your information to monitor the usage of our Sites including without limitation search terms entered, pages visited and documents viewed.
 

Other Legitimate Business Purposes. We may use your personal information when it is necessary for other legitimate purposes such as protecting our confidential and proprietary information.

 

SHARING OF INFORMATION

We only disclose your personal information to those who really need access to perform their tasks and third parties who have a legitimate purpose for accessing it. Unless described in this Notice, we do not share, sell, rent, or trade any of your personal information with third parties for their own promotional purposes. We may disclose your personal information as described below.

∙ Service Providers and Third Parties. We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related tasks, provide you with additional information on our franchise or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

∙ Business Partners. From time to time, we may engage in joint sales or product promotions with selected business partners. If you purchase or specifically express interest in a jointly-offered product, promotion or service, we may share relevant personal information with those partners. While we do not control our business partners’ use of such information, we do take appropriate steps to ensure that they use appropriate safeguards to protect your personal information. Our partners are responsible for managing their own use of the personal information collected in these circumstances, including providing information to you about how they use your personal information. We recommend you review the privacy policies of the relevant partner to find out more about their handling of your personal information.

∙ Mergers and Acquisitions. If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will inform any buyer that your information shall only be used in accordance with this Notice.

∙ Compliance with Laws or Regulatory Body. Under certain circumstances, we may be required to disclose your personal information by law or in response to valid requests by public authorities (e.g. a court or a government agency). We may disclose your personal information in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend our rights or property; prevent or investigate possible wrongdoing in connection with the Services; protect the personal safety of users of the Services or the public, or protect against legal liability.

∙ Consent. We may disclose your personal information for any purpose with your consent.

SECURITY SAFEGUARDS

We maintain and require our service providers to maintain appropriate physical, technical and administrative safeguards to protect the security and confidentiality of the personal information you entrust to us. However, we cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will not occur. Please recognize that you play a vital role in protecting your personal information. Furthermore, we cannot ensure or warrant the security or confidentiality of the information you transmit to us or receive from us by Internet or wireless connection, including email, phone, or SMS, since we have no way of protecting that information once it leaves and until it reaches us. If you have reason to believe that your data is no longer secure, please contact us at the email address or mailing address listed at the bottom of this Notice. If we are required by law to inform you of a breach to your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

RETENTION

We limit our retention of your personal information as long as necessary for the purposes set out in this Notice. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

CHILDREN’S PRIVACY

Our Services are not intended for anyone under the age of 18 (“children”). We do not target or knowingly collect personal information from children. We recognize the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

OTHER IMPORTANT INFORMATION

The following additional information relates to our privacy practices:

Third Party Applications/Websites. Our Sites may contain links to third-party websites. These third-party websites and services are not related to our company and may have separate privacy policies and data collection practices. We have no responsibility for these websites.


Changes To This Privacy Policy. We may change our privacy policy and practices over time. If we make a change that we believe materially affects how we process your personal information, we will provide notice of such change via email using the email we have on file for you or that you have submitted to us. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.


Accessibility. If you are visually impaired, you may access this notice through your browser’s audio reader.
 

CONTACTING US

If you have any questions about this Notice, please contact us at info@thebelvideresuites.com.

bottom of page